Refund policy

 

WARRANTY CONDITIONS

Please see Warranty Page

30 DAY GUARANTEE

We have great confidence in our products, however we understand sometimes they may not be quite right for you...

If you are having problems with getting your Waters Co filter system up and running see instructional videos or contact us for support if you are still unsure.

Should you receive a product that you believe is not what was ordered or does not meet your expectations, we shall replace the item or refund the item purchase value (excluding initial delivery fees) at our discretion provided the item is returned in original undamaged condition. Please contact us prior to returning the item to:

Waters Co Australia 
PO Box 60 
Amberley 
Qld. 4306

We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.